As your computer is starting, you will want to hold the “option” key on your keyboard until you see a list of drives connected to your computer similar to the image above. This is similar to the first method in which you need to restart your computer. If you are not able to access the recovery partition with the method above you can try to run the option boot. You will want to select the Reinstall Mac OS option, so that it can write the Mac operating system to a new drive. The method that is more commonly used would be to restart your Mac, then hold the Command+R keys on your keyboard until you see the recovery partition screen like the picture below. There are a couple different ways that you can access the recovery partition. If your computer is not able to boot into the main hard drive, you still may be able to access the recovery partition that is already installed on the drive. Every Mac drive will already have this partition installed to allow you to run these key features. There are also some other handy features that the recovery partition can do such as restore your Mac from a time machine backup or connect to the internet. If you are not sure which drive to choose for the secondary start up drive, please contact our support team. The recovery partition will connect to Apple’s servers to download the operating system on the hard drive of your choice. To recover your files using Data Rescue, you would use this to create the Mac OS X on a separate drive (often referred to as the secondary startup drive), so you do not erase all of your data on the main hard drive. If you are experiencing issues with your main hard drive not booting correctly, the recovery partition will allow you to repair, erase, and install a new copy of your OS X. The recovery partition is a feature that allows you to restore system software to your Mac without having a DVD drive. If you need more information about physical data recovery services, please contact The Data Rescue Center. If the computer or hard drive has suffered physical damage or you hear clicking or scratching noises from the drive, then you will want to turn the drive off and look into physical data recovery services. Continued use of the computer will cause more information to be written to the drive and could overwrite the deleted data. People that have permanently deleted their files usually experience this because they continue to use the computer and then run the recovery later on. When Data Rescue was done scanning the internal drive, most users were able to recover all of their files and copy the files from the problem drive over to the newly-created USB external drive.Įven though there have been many recoveries with Data Rescue software, there are still some instances that would result in unrecoverable data. Once that was finished, they were able to use that drive to boot up from the MacBook Air, run Data Rescue from it, and scan the main HD on the MacBook Air. The next step was to help them download and install Data Rescue to that newly created bootable hard drive. Once the install was complete, the external drive was bootable. The first step was to help guide them to boot into the recovery partition and then install Mac OS X to an external USB drive. Even though the MacBook Air was not booting from the main hard drive Mac HD, there was an alternative method for using the application Data Rescue. Most of them did not have their data backed up, and they wanted to use Data Rescue Mac Recovery Software to recover the files from the drive before attempting to reinstall Mac OS X. This was due to a logical issue (corrupted directory) with their internal HD Main Boot drive. I have helped a few customers with a MacBook Air that was no longer booting.
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